Authorised HiKOKI UK dealer

HiKOKI service and support

Straightforward help for your HiKOKI tools — from warranty registration and technical documents to safety guidance and practical product support.

Support beyond the sale

Keep your tools working at their best

Professional tools earn their keep every day, so dependable support matters. HiKOKI Power Tools Direct brings the essential service information together in one place, helping you find the correct route without having to search across several websites.

Use the sections below to check warranty cover, register an eligible tool, find official manuals and diagrams, or access health, safety and environmental guidance. If you still need help, our UK team is ready to point you in the right direction.

Choose a service

What do you need help with?

Each guide explains the next steps and links you to the relevant official HiKOKI service where required.

Warranty and registration

Understand HiKOKI warranty cover, check which products may qualify for Hi5 and find the correct registration or support route.

View warranty information

Manuals and documentation

Find official instruction manuals, exploded diagrams, product data sheets, brochures and current HiKOKI catalogues.

Find product documents

Health, safety and environment

Access guidance covering safer tool use, vibration exposure, batteries, recycling and responsible end-of-life disposal.

View safety guidance

HiKOKI warranty

Extra confidence in the tools you rely on

Eligible HiKOKI products can be registered through MyHiKOKI for manufacturer warranty cover. Qualifying cordless brushless tools and batteries may receive extended Hi5 cover, subject to HiKOKI's current eligibility rules and terms.

Check cover and how to register

3 years

Machine warranty extension

Eligible HiKOKI machines can receive total cover of three years when registered through MyHiKOKI within the required period.

5 years

Hi5 extended cover

Selected 18V and 36V cordless brushless tools and eligible batteries may qualify for extended cover.

Need a person?

Talk to the HPD team

For product advice, order questions or help finding the right service route, contact our UK team. If your enquiry relates to a purchase, have your order number and tool model ready.

HiKOKI Power Tools Direct is operated by Select Trade Brands Ltd, an authorised HiKOKI dealer. Warranty eligibility and claims are governed by the manufacturer's current terms and conditions.